Fayetteville Policies and Procedures  301.2 

Customer/Sponsor Receivables and Billing/Invoicing

The Workday ERP system is the official invoicing platform for the University and all customer/sponsor receivables should be billed using Workday. Customers/sponsors are defined as business organizations, institutions, government agencies, individuals, or other entities that purchase goods and services from University of Arkansas departments.  This policy does not apply to goods and services exchanged between UA units which should be invoiced as an internal service delivery transaction.  All invoice payments must be directed to the Treasurer’s office, as is indicated on the Workday invoice.

If a Department or Unit identifies specific billing requirements that Workday cannot accommodate, a written request/waiver to process invoices outside of Workday should be submitted to the Treasurer's Office for review and approval.

Revised June 27, 2022
Reformatted for Web March 31, 2014
July 1, 2013